About us

We are Safe Away, and with us, so are you.

A sudden illness? An unexpected accident? The need to travel with a pre-existing medical condition?
None of this should prevent you to have fun and enjoy your holidays in Madeira.

Our Story

Safe Away was born out of a passion for seamless travel experiences and a deep commitment to health and well-being. We recognized the need for personalized healthcare services that cater to visitors on the beautiful island of Madeira. Our goal was to make your holiday enjoyable by minimizing health concerns.
We will take care of your health issues during your stay.

Our Mission

Our mission is simple yet profound: to provide exceptional healthcare services that empower you to explore Madeira with confidence. We’re dedicated to ensuring that your health remains a priority, regardless of the unexpected challenges that may arise during your stay. In case you require medical assistance, one of our specialists will promptly arrive at your room.

Why Choose Safe Away?

Innovative Service

We offer your ultimate health care solution for a stress-free vacation. By booking Safe Away Protection prior to your trip, you can ensure that you have protection upon your arrival in Madeira.

Immediate Response

Our rapid support team is available 24/7, ready to address any concerns. Get your doctor and/ or nurses promptly at your hotel room or doorstep.

Personalized Care

Your unique health needs are our focus, ensuring you receive tailored solutions in a wide range of services.

Our Team

Behind Safe Away’s success is a team of experienced healthcare professionals, including skilled doctors, registered nurses, and therapists. We’re united by the goal of delivering unparalleled care and support to every tourist in Madeira. With our expertise and commitment, you can rest assured that you’re in capable hands.

Hugo Ávila

Founding partner registered nurse

Professional License nº 3-E-54100

Paulo Azevedo

Founding partner registered nurse

Professional License nº 3-E-48041

Cláudia Silva

Registered nurse

Professional License nº 3-E-71430

Cristina Ornelas


Professional License nº 55472

Joana Monteiro

Client Relations Coordinator

Mara Spínola


Professional License nº 50154

Marcelo Mendes

Registered nurse

Professional License nº Professional License nº 74435

Sara Gouveia


Professional License nº 54956

Sara Nunes

Registered nurse

Professional License nº 3-E-74292

Sandra Oliveira


Professional License nº 56948

Sara Silva


Professional License nº 43029

Sofia Granito


Professional License nº 42725

Get in Touch

Feel free to reach out to us today to discover more about our unique services. You have the option of either calling us directly or sending an email, and we will respond promptly.